Terms of Use for RenoAssist.io
1. Introduction: Welcome to RenoAssist.io. These Terms of Use ("Terms") govern your use of our website and services. By accessing or using the Service, you agree to be bound by these Terms.
2. Use of Service: RenoAssist.io provides a platform to connect homeowners with contractors for renovation projects. Our Service is intended for personal, non-commercial use.
3. User Responsibilities:Account Creation: You may need to create an account to use some of our services. You must provide accurate and complete information.
User Conduct: You agree not to misuse the services or help anyone else do so.
4. Service Modifications and Availability: We constantly change and improve our Services. We may add or remove functionalities or features, and we may suspend or stop a Service altogether. Our Service may also be intermittently unavailable due to maintenance or malfunction of computer equipment.
5. Intellectual Property Rights: The Service and its original content, features, and functionality are and will remain the exclusive property of RenoAssist.io and its licensors.
6. Links to Other Websites: Our Service may contain links to third-party web sites or services that are not owned or controlled by RenoAssist.io. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Termination: We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms.
8. Indemnification: You agree to defend, indemnify, and hold harmless RenoAssist.io and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses.
9. Limitation of Liability: In no event shall RenoAssist.io, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.
10. Disclaimer: Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind.
11. Governing Law: These Terms shall be governed and construed in accordance with the laws of the jurisdiction of the principal place of business of RenoAssist.io, without regard to its conflict of law provisions.
12. Changes to Terms: We reserve the right, at our sole discretion, to modify or replace these Terms at any time. What constitutes a material change will be determined at our sole discretion.
13. Deposit Security Guarantee:
i. Coverage Scope
RenoAssist.io hereby offers a Deposit Security Guarantee ("Guarantee") to our users ("Users"), subject to the terms and conditions set forth herein. This Guarantee is designed to provide a measure of protection for the initial deposit paid by a User to a contractor ("Contractor") provided and approved by RenoAssist.io, up to a maximum amount of $10,000 CAD ("Covered Amount").
ii. Contractor Selection
Users agree to engage Contractors exclusively provided and approved by RenoAssist.io for their projects. The Guarantee is only valid when Users contract services through RenoAssist.io's approved Contractor network.
iii. Limitations of Guarantee
a. The Guarantee covers only the initial deposit made by the User to the Contractor for the commencement and conduct of work. It does not extend to disputes related to the satisfaction, quality, or subjective interpretation of the completed work.
b. The coverage is limited to ensuring that the Contractor will commence and conduct the agreed-upon work. It does not cover additional payments, subsequent transactions, or deposits made outside of the RenoAssist.io platform.
c. To qualify for this Guarantee, Users must comply with all terms and conditions of RenoAssist.io, including but not limited to the full utilization of RenoAssist.io's payment systems for transactions.
iv. Exclusions
This Guarantee does not cover:Disputes related to the personal preferences, aesthetics, or subjective interpretations of the work performed by the Contractor.
Claims related to the quality of services or the outcome of those services beyond the commencement and conduct of work.
Projects or deposits for services that violate RenoAssist.io's terms of service.
v. Claim Process
To make a claim under this Guarantee, Users must notify RenoAssist.io within a specified period from the date of the alleged failure to commence or conduct work, providing all necessary documentation and evidence to support the claim. RenoAssist.io reserves the right to investigate and verify the validity of any claim before providing coverage.
vi. Limitation of Liability
RenoAssist.io's total liability under this Guarantee shall not exceed the Covered Amount. RenoAssist.io shall not be liable for any indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with the Guarantee.
vii. Amendment and Termination
RenoAssist.io reserves the right, at its sole discretion, to amend, modify, or terminate this Guarantee at any time, without prior notice.
14. Contact Us: If you have any questions about these Terms, please contact us at hello@renoassist.io.