AnthonyParolin

Great work but terrible communication. Booked via the website and Ramy came to quote. He was clear concise and very knowledgeable and I loved how the quote and booking process. They are very busy so it took a while to get an actual date for a dig - no problem. After the initial quote Ramy completely disappeared and stoped answering messages. It was really hard to get a hold of the office to figure out when the dig will happen and how to leave a deposit. If I didn’t call and follow up no one would have called me to follow up at all. It feels like the operations portion of the business that schedules people , takes calls and makes sure things happen as planned are bit understaffed and there is a lack of communication with the customer. When the guys came to do the work Ryan and his crew were absolutely spectacular. Quick work , good communication, very tidy , I could not say enough good things about Ryan and the crew that worked on the house.

I am extremely satisfied with the service Ramy has provided during the initial inspection of the leakage I had in my basement. There were several contractors who came in and provided recommended solutions/approaches to fixing it, as well as the estimates. I was by far the most impressed with Ramy’s feedback. Not only he had solid knowledge of similar leakage scenarios that he was able to back up with statistics (which I found extremely helpful), he was the only one who also found a way to test where the leakage was coming from and provide a money saving recommendation on how to fix the issue. Our family is not handy or experienced in these kinds of matters, so we were extremely lucky to have Ramy come in with such strong work ethics that saved our family thousands of dollars. Thank you Ramy, I highly recommend RCC Waterproofing!

ramy he came to my home and solved my waterproofing issue thany for RCC and spacil thanks to Ramy

The job was well done and completed on time.

Thank you to the team at RCC Waterproofing, they did a great job and are an excellent trustworthy company. Once I discovered the leak in my foundation I looked up and found RCC having a great reputation so I gave them a call. Within a few days Ramy came by my house to give a complete assessment, recommendations and a detailed layout of the work, later that same day I had a quote for a great price. The crew leader Kiddy and his team did an excellent job with the repair. The repair location was a narrow path and a machine couldn’t easily fit beside the house but Kiddy and his team dug out the area by hand on a Saturday, the site was cleaned up spotlessly and everything was put back. I am very happy with the quality and the service from RCC Waterproofing, highly recommended!

I would recommend RCC to anyone looking for waterproofing as they are quick, efficient and very reasonably priced. Thank you RCC

Ramy was the sales rep and Mike was the crew leader. We are very happy with the all steps of the process. Ramy provided a fast quote and provided us with what to expect. Mike and the crew were fast and efficient. They did a great job and exceeded our expectations. We are happy to recommend this company based on our experience.

Great service provided. Ramy was quick in making repair assessment and cost estimates. Andy and his team did great work on water proofing my house.

We had some problems with water drainage and as a result our basement flooded a number of times. The sales rep Ramy was vey imformative about the process . The lead hand Kiddy kept me informed throughout the process and his crew were very aware of how to ckran up and put my yard back together. Awesome work !